| PRIVACY POLICY |
| This policy covers information collected by discoverchaplin.com, a website and online boutique owned by Krypton Imagination Inc. |
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| Personal information |
| The personal information you provide to us will not be shared with any third party; it is used solely for the purposes of providing you with news about Charlie Chaplin, about Charlie Chaplin merchandise and about new promotions. If you would prefer not to receive such information in future, please notify us at unsubscribe@discoverchaplin.com. |
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| Cookies |
| Certain pages of the discoverchaplin.com web site contain cookies in order to serve you more efficiently when you return to our site. You can choose to accept or refuse cookies by turning them on or off in your browser. |
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| Mailing list |
| Krypton Imagination is the sole owner of the postal mailing and e-mail lists and only uses those lists for statistical and promotional purposes. They are never sold, loaned, rented, shared or distributed in any way. However, from time to time, certain of our partners may wish to forward messages to you. On those occasions, we will conduct the mailing for them thereby guaranteeing the complete confidentiality of our data. |
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| Canada Post |
| We use Canada Post to expedite and track all shipments. Their programs are installed directly on our computers to guarantee the confidentiality of the data. The system allows us to inform our customers by e-mail that a package has been sent and to provide them with a tracking number. We will continue to work to earn your confidence in us. |
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| Credit card transactions |
| Credit card transactions are processed through secure servers. Only vital necessary information provided by the customer is supplied to the credit card processing gateway to authorize the charge. Information collected during transactions is maintained in secure database servers for accounting and billing purposes. Information from these transactions is not released to third parties. The discoverchaplin.com e-commerce server is protected by SSL encryption. |
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| Web site log files |
| Web site log files are generated that collect the information about user’s computer hardware and software; they may also collect the IP address of the visitor, date, time and pages visited, browser type, geographic region, referring website addresses, etc. These reports for website visitors are generated in an aggregate manner and do not contain personally identifiable information other than the IP address. Log files are only used to generate internal reports about various areas of the website and to maintain and improve the quality of our service. |
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| ORDERING ON DISCOVERCHAPLIN.COM |
| DiscoverChaplin.com endeavors to provide a secure and convenient online shopping experience. To order a particular item, click on "order" or on its code number. |
| Krypton Imagination uses encryption technology provided by VERISIGN to protect the security of your data delivery. Encryption technology is used to authenticate and validate e-commerce on the Internet and to ensure the security of customer communications. VERISIGN is the world leader in Internet e-commerce security. For more information, visit VERISIGN at www.verisign.com. |
| Our site is now equipped with a shopping cart system that will allow you to shop easily from your computer. Surf our pages and simply click on the items that interest you. |
| Once you've finished shopping, you must provide personal information that will be transmitted to us in a safe and secure manner. Instantly, a purchase order will be issued which will include taxes (if any) and delivery charges. Once all the steps have been completed, you have one more opportunity to confirm that the information submitted is correct. |
| From the time we receive your order, please allow at least 1 week for delivery in Canada and 2 weeks for delivery outside Canada. Please remember to inform us of any change of address so that we can continue to forward your Chaplin catalogues. |
| Whether you make a purchase in the Chaplin Boutique or not, we are always interested in your comments and suggestions. |
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| Returns policy |
| The Chaplin Boutique is proud to offer you excellent quality products. If however you are not satisfied with a purchase, you may return it for exchange or refund within 30 days of the date of purchase, on the condition that the merchandise has not been worn, washed or cleaned and that the labels are still attached to the article. Please note that postal charges are not refundable unless the article was defective. |
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| TECHNICAL ASSISTANCE |
| The DiscoverChaplin.com web site uses the latest Internet tools and technologies in order to provide our customers with dynamic, comprehensive, interactive support. On site, you'll find helpful technical advise that will allow you to maximize your shopping experience. If you have other technical questions about using the DiscoverChaplin.com web site, and you are unable to find the answer in the sections that follow, please do not hesitate to communicate with us by e-mail. |
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| You'll need : |
| For optimum use of the DiscoverChaplin.com web site, you should have Explorer 4 or more recent, or Netscape 4 or more recent. |
| Need to upgrade? The following links will take you to sites where you can download the most recent versions of these search engines. |
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| We hope that this information will help you upgrade your Internet search engine. To be sure that you are receiving the correct upgrades, please contact the technical support department of Microsoft or Netscape. |
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| Flash utility |
| The DiscoverChaplin.com site uses Macromedia Flash, the industry standard tool for creating effective rich content and applications for an enhanced interactive, multimedia on-line experience. |
| While the web site can be accessed by search engines not equipped with Flash, your computer should have Flash Player in order to enjoy a faster, more convenient experience. |
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| What is Flash technology? |
| Macromedia Flash is a technology that allows designers and developers to create interactive web experiences; it is used to provide sophisticated interactive content. Flash provides rich Internet applications by providing advanced functionality for integrating video, text, audio and graphics into rich experiences that make web pages more interesting. This technology is rapidly becoming the industry norm for impactful web content. Design and animation appear immediately on all search engines and platforms, capturing the user's attention and providing them with a rich web experience. |
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| What do I do |
| Flash Player is a free program you can download from the Macromedia web site. The following link will take you to the site where you can follow the instructions for downloading the appropriate Flash Player for your search engine: http://www.macromedia.com/software/flashplayer |
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| Java Script |
| The DiscoverChaplin.com web site uses Java Script to improve navigation and to provide interactive pages. |
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| What is Java Script |
| Java Script is a scripting language that enables web authors to design dynamic interactive sites. Java Script is based on the structures and features of Java programming language which is a favourite of web designers and programmers. Java Script is a secure programming language that does not allow access to control systems or to the user's computer. Java Script gives web page designers greater flexibility thanks to functions that allow them to create windows, navigation tools, moving text, sound or other multimedia elements with relative ease. |
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| DHTML |
| Beyond improved Flash and Java Script applications, the DiscoverChaplin.com web site uses Dynamic HTML technology to provide advanced interactivity to our site. |
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| What is DHTML ? |
| DHTML or Dynamic HTML is a new web technology that activates elements in a web page, making them more dynamic. Elements once considered impossible to change after a web page had been loaded, such as text, styles (colour, size of type etc) position of elements etc, can now be modified dynamically thanks to DHTML. This technology makes what happens on web pages even more akin to what happens on your TV screen when images and text appear and disappear, and the content moves about freely within the screen. |
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| What do I do |
| Nothing! All recent search engine releases use DHMTL. If you have Internet Explorer 4 or more recent, or Netscape 4 or more recent, you are already benefitting from DHTML.If you need additional help, go to the Contact Us link. |
| If you need additional help, go to the Contact Us link. |
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| DISCLAIMER. |
| THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT Krypton Imagination, Inc. SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. |
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| OTHER INFORMATION |
| For more information or to submit your comments on our terms of confidentiality, please contact us. Or call 514.844.1454 |
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| Scope of this policy |
| This policy applies only to Krypton Imagination, Inc. and this site. This policy does not apply to affiliate websites. Krypton Imagination, Inc. has no responsibility for linked web sites and provides these links solely for the convenience and information of our visitors. |
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| If you have any questions about the privacy policy, please contact us. Please take note that this privacy policy may be updated from time to time. We encourage you to periodically review this policy to learn how we are protecting your information and how we are addressing your privacy concerns. |
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